Internet Access

How are we doing? 

Percent of People Living in a Household with Broadband (2018)

In 2018, the percentage of people living in a household with broadband internet access was 86.9% in the Tucson Metropolitan Statistical Areas (MSA), placing it seventh among 12 comparable MSAs. El Paso ranked last, while Colorado Springs at 92.2%, had the highest percentage of residents with broadband internet access at home. In 2018, of the U.S. households that had internet access, 84.2% used broadband.       

Why is it important?  

In the span of a generation, home computers and internet access have gone from novelties to necessities. Technology is now an integral part of our everyday lives. It is pervasive throughout how we do business and how we interact with businesses (such as online banking), as well as each other (such as social media). While the majority of U.S. households have online access through internet/broadband services, there are still those who do not – for reasons of availability, cost, or personal preference. The use of smart phones and tablets has supplemented, and in some cases surpassed the use of home computers. The availability of individuals to access online resources will be an important consideration going forward.

How do we compare?

Tucson, at 86.9%, had the highest percentage of people living in a household with broadband internet access when compared to the nation or the state of Arizona in 2018. The nation and the state of Arizona were 2.7 percentage points behind at 84.2%.    

When comparing computer access by type for the U.S., state of Arizona, and Tucson the rate of those with dial-up internet was essentially non-existent. Of those without internet access in 2018, Tucson reported the lowest rate at 6.9%, while rates for the U.S. and the state were closer to 8.0%. Tucson also had the lowest percentage of people living in a household without a computer at 5.9%, while the U.S. and Arizona had 7.5% and 7.6%, respectively. 

Asians, Native Hawaiian and Pacific Islanders, and Two or more Races had the highest percentage of people living in a household with broadband internet access in the Tucson MSA during 2018. Broadband internet access for American Indian and Alaska Natives at 67.1% in Tucson fell short of their national peers at 69.9%, while Arizona’s value was significantly less at 52.8%. Tucson had a notably higher percentage of Hispanic people living in a household with broadband internet access than both the U.S. and Arizona at 85.5%. The U.S. lagged behind by 5.9 percentage points and Arizona by 6.5 percentage points.

Tucson, at 94.1%, had the highest percentage of people living in a household with a computer when compared to Arizona and the U.S. in 2018. The U.S. fell 1.6 percentage points behind at 92.5%, while Arizona lagged behind by 1.7. This measure represents computers, tablets, and smartphones.

How is it measured?

Computer and internet access data come from the Census Bureau’s American Community Survey (ACS). The American Community Survey (ACS) began asking computer and internet access questions in 2013. The ACS is a nationwide rolling sample survey that produces one-year, and five-year estimates on demographic, social, housing, and economic measures. All data provided in this analysis utilized five-year estimates.